Refund policy

Refunds & Returns

Because our crochet patterns are digital downloads, all sales are final, and we do not accept returns, exchanges, or cancellations, except where required by law.

Please read the listing carefully before purchasing, and feel free to reach out with any questions. If you have trouble accessing your download or need help with your pattern, please contact me—I’m happy to help!

Thank you for supporting Cloud 9 Knots and my original designs.